Frequently Asked Questions

FAQ Jeevan Pramaan
Q.1. What is Jeevan Pramaan?
Ans. Jeevan Pramaan is computer generated digital life certificate for pensioner. Jeevan Pramaan Certificate is generated by individual pensioner using his Biometric Credentials.
Q.2. How is this different from traditional Life Certificate issued by Govt. Officers/ Agencies?
Ans. For this certificate individual pensioner need not make himself/ herself present in front of the Pension Disbursing Authority. This can be generated even from home. Only you need an internet connection, certain perquisite software and Aadhar based Biometric device.
Q.3. How can I generate Jeevan Pramaan if I do not have internet connection?
Ans. Visit your nearest Bank/ Treasury or designated offices (in Odisha) and get yourself registered. (Details available using” locate a centre” link).
Q.4. How can I find the CSCs / Designated Offices (in Odisha)?
Ans. Access Jeevan Pramaan web site at or and find the centre using “Locate A Centre” option or alternately you can send SMS to 7738299899, the SMS body must start with keyword “JPL” and after space write you pin code e.g. SMS: JPL 110003 to 7738299899 The Portal Reply message will have list of all centres where you can visit for Jeevan Pramaan.
Q.5. Can I visit the Treasury for a certificate?
Ans. Yes. Any Pensioner having pension account in Treasury can go to Treasury for the certificate.
Q.6. Can a person having more than one Pension account submit Digital Life certificate?
Ans. Yes, a pensioner having more than one Pension account will have to generate Digital life certificates as per the PPO account.
Q.7. What is required for registration on Jeevan Pramaan?
Ans. Pensioner needs to know and provide his/her Aadhaar Number, PPO Number, Bank Account number and Branch detail, Name, Address etc
Q.8. How can I register myself for a Jeevan Pramaan?
Ans. There are three ways to register and get a Jeevan Pramaan • visit your nearest CSC centre and register online using CSC services and you may have to pay a nominal service charge for this. • visit a Designated Office and register yourself • Download the application & install on your android based smart phone/tablet or Windows PC/Laptop and register yourself (you will require an Aadhar based biometric device for this step).
Q.9. Which biometric devices are currently supported?
Ans. The Jeevan Pramaan Client application currently supports the following biometric devices. Supports for other devices are being added and will be updated in the website download section. The Jeevan Pramaan software upgrades over the air, therefore for new functionality software will not require re-installation. Finger Print Scanner 1.Mantra (MFS100) 2.Morpho (MSO13XX) 3.Nitgen-BioEnable (HFDU08) 4.Precision (CSD200) 5.Secugen 6.Startek (FM220-ACPL) Iris Scanner 1. Iritech (IMK2120U)
Q.10. How do I register for a Digital Life Certificate?
Ans. Pensioner’s information like Pension Aadhaar number, Pensioner Name, PPO Number, Bank Account detail, Address, Mobile number etc are fed into the system though web based / client interface and finally pensioners person information are authenticated using the Aadhaar number and pensioner has to place his/her finger on to the finger print scanner or eye on the Iris scanner. After successful authentication, Pramaan ID / the transaction number is displayed on the screen and same is sent to Pensioner’s mobile as SMS from the portal. The portal generates Electronic Jeevan Pramaan for the successfully authenticated pensioner and it is stored in the central Life Certificate Repository database. The Treasury officer can access and get the Jeevan Pramaan certificate from the portal for his pensioners through the electronic data transfer mechanism.
Q.11. Is it necessary for a pensioner to be in India for getting a Jeevan Pramaan?
Ans. No, Pensioners can use Android / Windows PC based application available for download at portal and may register from any location.
Q.12. How many times individual has to register in a year?
Ans. Individual has to register once and later he can generate Jeevan Pramaan using Biometric authentication.
Q.13. Is electronic Jeevan Pramaan a must for the pensioner?
Ans. No, this facility has been given to get hassle free Life Certificates. The conventional life certificates are also valid.
Q.14. What is the procedure for getting Aadhaar Number?
Ans. Contact nearest Aadhaar Enrolment Centre in your District/ city for getting an Aadhaar Number. You can find permanent Aadhaar Enrolment Centres from UIDAI website
Q.15. Is this certificate valid?
Ans. Yes, Digital Life Certificate is a valid certificate and recognized under the IT Act. The pensioner need not have to go to the Pension Disbursing Authority to prove that he/she is alive.
Q.16. Is it necessary for a pensioner to intimate the Treasury officer about his submission of online Jeevan Pramaan?
Ans. No, the Pensioner need not inform to the Treasury officer that his Jeevan Pramaan has been generated through online registration, from Jeevan Pramaan portal. The Treasury officer can access and get the Jeevan Pramaan certificate from the portal for his pensioners through the electronic data transfer mechanism.
Q.17. Can a pensioner use any one of the hand Fingers or any specific finger for Bio-metric authentication?
Ans. A pensioner can use any one of the ten hand fingers for Bio-metric authentication, but for more prominent and quick authentication use the left hand index finger.
Q.18. Can a pensioner who is linked to a particular Treasury, can go to any Treasury for generation of digital Life certificate?
Ans. Yes, a pensioner who is linked to a particular Treasury can go to any Treasury for generation of Digital Life Certificate, as the same will be available in the login of the concerned Pension Disbursing Agency.


FAQ State Pension
Q.1. Can a PPO be transferred from one State to another?
Ans. Yes. If a pensioner wants to receive his pension from a Treasury/Sub-Treasury of another State by written request, the Treasury/Sub-Treasury Officer shall obtain the pensioners half from the pensioner and forward the pensioners half and disbursers half to the A.G. Odisha observing all other procedures. The A.G. Odisha will forward the same to the A.G. of concerned state for payment of pension through Treasury/Sub-Treasury of the concerned state.
Q.2. What is the period of restoration of commutation of pension?
Ans. Pension shall be restored on completion of 12 years and 15 years from the date of payment of communication value in case of the pensioners who retired on or before 30.11.2008 and from 1.12.2008 respectively.
Q.3. What is the maximum percentage of communication of pension?
Ans. 1/3rd of the basic pension and 40% of the basic pension in case of pensioners who have retired on or before 30.11.2008 and from 1.12.2008 respectively.
Q.4. How does the family pension start after the death of a pensioner?
Ans. In case of the death of a pensioner, the Treasury/Sub-Treasury Officer shall start payment of family pension to the member of the family entitled for family pension on receipt of the application in prescribed form of O.T.C. -38-A from the entitled family member along with the production of the death certificate & other documents.
Q.5. How a pens ioner draw his pension without appearing at Treasury/Sub-Treasury by producing Life Certificate?
Ans. A pensioner can draw his pension on producing Life Certificate through a nominated person by him in writing.
Q.6. A pensioner not residing in India, how can he/she draw his pension?
Ans. A pensioner not residing in India may draw his pension in India through an authorised agent who must produce a Life Certificate signed by a Magistrate, a Notary, a Banker or a Diplomatic Representative if India.
Q.7. If the gratuity granted to several persons jointly (Legal Heirs) can be drawn on appearance of one pension only?
Ans. No Gratuity may be granted to several pensions on equal share and drawn individually.


Q.1. What is NPS?
Ans. NPS is New Pension Scheme also known as New Re-Structured Defined Contribution Pension Scheme.
Q.2. Who are the target groups to be covered under NPS?
Ans. The employees, who joined on or after 01.01.2005 in Government of Odisha and that to only in a pensionable establishment, shall become members of the scheme.Regarding Central Government employees, those who have joined on or after 01.01.2004 shall become members of the scheme
Q.3. Who will register the bonafide employees covered under NPS?
Ans. The employees will fill up in details the form in Annexure S1 and submit it to the Drawing and Disbursing officer. It is the responsibility of the DDO to obtain true and correct information from the Government servants
Q.4. What are the procedure after S1 are submitted?
Ans. Soon after the receipt of the information from all the Government servants covered under NPS system, the DDO shall furnish the consolidated information of all those employees to the District/Special/Sub Treasuries concerned. The Sub Treasury officers submit the forms to the District Treasury Officer.
Q.5. What is the registration process for new DDOs?
Ans. The DDOs are to fill up the form in Annexure-N3 and submit it to the DTOs who after receipt of those forms and conducting necessary scrutiny will submit those forms to the Directorate (DTAs).
Q.6. Do the Treasuries also get registered?
Ans. The District Treasury/Special Treasury officials also fill up the form in Annexure N2 and get themselves registered upon submitting the forms to the Directorate. The Directorate of Treasuries and Inspection, Odisha, Bhubaneswar has also been registered by filling the form in Annexure N1.
Q.7. Who registers everybody?
Ans. It is the Central Record Keeping Agency (CRA) coming under the purview of NSDL (National Securities and Depository Limited) Mumbai registers everybody including the subscribers, Drawing and Disbursing Officers, District/Special Treasuries/ Directorate of Treasuries and Inspection, Odisha, Bhubaneswar upon receiving true and correct filled up forms in Annexure S1, N3 an N1 respectively.
Q.8. What is PFRDA?
Ans. PFRDA is Pension Fund Regulatory and Development Authority, situated at New Delhi. The NPS Trust comes under the PFRDA. The PFRDA regulates each and every aspect of the New Pension Scheme.
Q.9. What are Tier-I and Tier-II Contribution?
Ans. The New Pension Scheme will work on defined contribution basis and will have two tiers, Tier-I and Tier-II. Contribution to Tier-I is mandatory for all Government servants joining Government service in regular establishment, which are pensionable in nature on or after 01.01.2005, whereas Tier-II will be optional and at the discretion of the Government servant. The employees, who joined on or after 01.01.2005 in Government of Odisha and that to only in a pensionable establishment, becomes members of the schedule.
Q.10. What is the amount of subscription in Tier-I of NPS System?
Ans. In Tier-I, each employee will pay a monthly contribution of 10% of the basic pay (Pay+Grade Pay) plus dearness allowance from his salary to the contribution pension scheme. An equal matching contribution will be made by the State Government for each employee who contributes to the scheme.
Q.11. When the deduction from salary will start?
Ans. The Contribution towards the Pension Scheme shall be recovered from the salary of the employees every month. The said recoveries will start from the salary of the month following the month in which the Government Servant has joined service. Therefore, no recovery will be effected for the month of joining. For example, for employees joining service in the month of January, 2005 deductions towards Tier-I Contribution will start from the salary will of February, 2005. No deduction will be made from his salary earned in January 2005.
Q.12. How the Funds so recovered will be managed?
Ans. In order to implement the NPS, such investment would be made in different categories of schemes approved by the Pension Fund Regulatory and Development Authority (PFRDA) which will be a mix of debt and equity. The Fund Managers will give out easily understood information about the performance of different investment schemes so that individual Government employee would be able to make choice. In that case, Government will not take any responsibility regarding liability of interest.
Q.13. Who were the interim Fund Managers?
Ans. The Accountant General (A&E) Odisha, Bhubaneswar and the Controller of Accounts, Odisha were the interim Fund Managers being approved by PFRDA.
Q.14. Who are the new Fund Managers?
Ans. The PFRDA has appointed the UTI, SBI, and LIC as the new Pension Fund Managers.
Q.15. What is the ratio of allocation of fund among those new Pension Fund Managers?
Ans. The ratio of allocation of funds is as follows- UTI-32%, SBI-33%, LIC-35%. This ratio is the latest which has been accepted by the Government of Odisha. This ratio is subject to change from time to time and Government of Odisha has agreed to accommodate such changes that would take place from time to time.
Q.16. What is PRAN?
Ans. PRAN is Permanent Retirement Account Number allotted to each subscriber under the NPS System. This is a unique identity number which will be issued by NSDL, Mumbai. Every deduction from salary, matching contribution by the state and other interest deposit will bear this unique PRAN issued in favour of an individual subscriber.
Q.17. What are the Head of Accounts under NPS?
Ans. The amount recovered from the pay bill shall be credited to the following new Deposit Head of Account by the Pay and Accounts office/Treasuries/Special Treasuries/ Sub Treasuries in respect of Government employees. “8342-other deposits-117-Defined Contribution Pension Scheme for Government Employees”.The Government’s contribution (matching share) to the scheme shall be debited to the following Head of Account. “Demand No5-2071-pension and other Retirement Benefits-01-civil-117-Government Contribution for Defined Contribution Pension Scheme-42007-Government Contribution”.
Q.18. How the bills under the NPS are prepared?
Ans. The DDO will prepare separate pay bill register in respect of the Government employees joining on or after 01.01.2005. The DDO will have to prepare separate pay bills in respect of these Government servants and will send the same with all the schedules to the treasury. The DDO shall prepare a separate bill along with the salary bill for the Government Servant for drawal of matching contributions to be paid by the Government and credited to the pension account of the employees concerned who join in the Government Service on or after 01.01.2005.
Q.19. What is the rate of interest under the NPS System?
Ans. Detailed instructions on the interest payable on Tier-I Contribution will be issued by the state Government in the due course. Soon after, the same is issued by Government of India for their employees
Q.20. Is nomination facility available under NPS System?
Ans. Yes, it is available. Nomination has to be filed by the employees concerned at the time of admission to the scheme and has to be revised upon marriage of the subscriber and thereafter once in five years, if necessary. Necessary entry to the effect of filing nomination along with name of the nominee(s) should be noted in the service of the concerned employee.
Q.21. What will be the fate of the fund after retirement?
Ans. At the time of retirement, Government Servant will receive the lump sum amount of 60% deposited in pension Tier-I account as pension wealth which he would be free to utilize in any manner. But it is mandatory for the Government Servant to invest 40% of his pension wealth to purchase any annuity from an Insurance Regulatory and Development Authority regulated Life Insurance Company. In case of Government employees, the annuity shall provide for pension for the lifetime of the employee at the time of his retirement and after his death, his dependant parents or his other eligible family members. The Government Servant would have the flexibility to leave the pension system prior to age 58 years or 60 years as the case may be. In such cases, the mandatory annuitisation would be 80% of the pension wealth.
Q.22. What is Tier-II subscription?
Ans. In addition to the provision in Tier-I, each employee recruited on or after 01.01.2005 to the State Government service may also have a voluntary Tier-II withdrawable account like General Provident Fund at his option. Government will make no contribution into this account. In Tier-II system, the employee may subscribe 10% of his basic pay and this contribution will be kept in a separate account withdrawable at the option of the Government Servant. The employee would be free to withdraw part or full of the Tier-II investment does not attract any tax treatment. This will attract the rate of interest as per the decision of the Government from time to time.
Q.23. Whether one is eligible to contribute towards General Public Fund?
Ans. No. Deduction will be made towards General Provident Fund contribution from the Government Servant who has joined on or after 01.01.2005 as the GPF Contribution is not applicable to them.
Q.24. Whether Accounts slips are issued to the Subscribers?
Ans. At the end of each financial year, an account slip indicating monthly deposits, subscription and commutative figures are issued to each Government employee covered under NPS System.
Q.25. Which Website should be referred for downloading of prescribed formats in Annexure- N1, N2, N3, and S1 Forms and other information regarding NPS?